Our policies are subject to change
Make sure you know how these changes affect you.
Items purchased at vitacheckout.com subdomains that are eligible for return or exchange may be returned by mail within 30 days of purchase. Call Customer Care at the pharmacy which you have ordered through before returning items by mail. We'll work with you to ensure that both your return and credit refund are processed accurately. Please DO NOT return items to our business address.
This policy does not apply to prescriptions. The return policy for prescriptions purchased in store is available at your pharmacy. Due to legal restrictions, prescription medications ordered online can't be returned to pharmacy unless it is approved by the pharmacy in which you have ordered your item(s).
Damaged Package or Order Discrepancy – If you received a damaged package or there is a discrepancy in your vitacheckout.com order. We'll need your order number and the reason for your return. Shipping charges can't be refunded unless your merchandise arrived defective or damaged.
Business address – Riverpark Towers, 333 W San Carlos St. San Jose CA 95110
Phone – (866)-562-7476